  Get your questions answered.We want you to get the answers you need for maximum satisfaction and enjoyment of your Simple Star software and services. To find the answer you're looking for scroll through our Frequently Asked Questions (FAQs) or search our Knowledge Base by subject.
1. Why should I upgrade to version 5? PhotoShow 5 includes everything you love about previous versions of PhotoShow, and much more... 2. How can I use custom MP3 files in my PhotoShow? You can include custom MP3s in your PhotoShows... 3. How should I set up my firewall and anti-virus software to allow PhotoShow to share shows? Learn how to set up your firewall to allow PhotoShow sharing. 4. How do I get my activation key for PhotoShow Software? Click to get your activation key. 5. Why can't I watch a show that's been shared with me or posted to a PhotoShow Circle Site? Learn how to optimize shared and online show playback. 6. What file formats does PhotoShow support for music? PhotoShow supports MP3s, but does not support... 7. Should I uninstall my previous version of PhotoShow if I upgrade? Yes. When you uninstall make sure to click... 8. Can I have multiple songs in one show? Yes. You can use multiple songs in a PhotoShow... 9. What is the PhotoShow DVD Service? Custom PhotoShow DVDs are full-featured and professionally packaged video discs that can be played on your home DVD player... 10. How do I make sure that I can receive shared shows and important notifications from Simple Star? Adjusting your spam filter will allow you to receive PhotoShows. 11. How do I place a PhotoShow on another website such as MySpace, Blogger or eBay? With the new PhotoShow Circle embedding tool, it is possible to embed a copy of your PhotoShow in any online venue. 12. What are the system requirements to install PhotoShow on my computer? These are the system requirements for PhotoShow 5. 13. How do I get the fastest response from the Support Team at Simple Star? Learn more about the fastest way to have your help request processed... Visit our Knowledge Base Our knowledge base offers many more answers to many common questions. |
|
Search Knowledge Base
Contact Support